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 ShoreTel was a small startup company back in 1998 that wanted to revolutionize the telephony side of businesses everywhere. Their software integration to an end users computer coupled with their simple hardware equipment and their voice mail strategy made voice and data integration a reality. ShoreTel from the very beginning, was a company to be reconed with and has been rising ever since to the top of the VoIP market.
Some of Ketchum Integrations initial staff had first hand knowledge of ShoreTel's offering of new wave technology that they were working on. It was Ketchum's vision toward the future that recognized ShoreTel's deliverable as a commodity for the future that will eventually be the standard for all businesses to come.
ShoreTel's commitment to not only deliver a fine product, but also include the same drive toward customer satisfaction made the partnership with Ketchum integration a natural fit. Ketchum's vision was to delilver a reliable feature rich VoIP telephony solution along with great customer satisfaction toward installation and support made a success story that carries through today with each customer partnership.
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