Migrating to IP Case Study

"We needed to implement a phone system that would accommodate our evolving organizational needs as we separated from County support. The County''s phone system was costly and could not cost effectively be molded to fit our evolving needs. We opted to steer our own ship and implement our own phone system. We knew we could save money and become more efficient by making a change."- Christine Ace, Technology Analyst for the Superior Court of California, County of Monterey.



In early 2004, the superior courts in California were separating to become their own entities, distinct from the counties. Because of this, the Superior Court of California, County of Monterey began to look at new technologies and implement new processes in order to be self-sufficient. This included a search for a new telephone system to replace the previous Ericsson PBX-based system used by the county. They called Ketchum Integration to see what we had to offer.

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